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CHANGE. YOUR. PASSWORDS.

Kotaku is reporting that Sony has finally, after 8 or so days, come clean with the awful, horrible truth. Your personal information was likely stolen during the hacking which has razed the PlayStation Network to the ground.


"We have discovered that between April 17 and April 19, 2011, certain PlayStation Network and Qriocity service user account information was compromised in connection with an illegal and unauthorized intrusion into our network," wrote Patrick Seybold, senior director of corporate communications for Sony Computer Entertainment of America on the PlayStation Blog today.


"While there is no evidence at this time that credit card data was taken," writes Seybold, "we cannot rule out the possibility." Which, in light of how things have been handled so far, does not really drip with enthusiasm.


"If you have provided your credit card data through PlayStation Network or Qriocity, out of an abundance of caution we are advising you that your credit card number (excluding security code) and expiration date may have been obtained," Seybold continues. "To protect against possible identity theft or other financial loss, we encourage you to remain vigilant, to review your account statements and to monitor your credit reports,"


Sony has now hired a "recognized security firm" to start investigating this mess. In the meantime here is a list of personal information they are fairly positive has been stolen. They think. Kinda.


  • Name

  • Address (city, state, zip)

  • Country

  • Email address

  • Birthdate

  • PlayStation Network/Qriocity password and login and handle/PSN online ID.


So stop now, and go change your passwords. Now. Do not wait. Go do it. Now.


[Source: Kotaku]

Comments

  • Avatar
    mydawghatesme
    12 years, 12 months ago

    Thanks for the quick warning Sony!

  • Avatar
    Kalekemo
    12 years, 12 months ago

    Unfortunately, you can't change your PSN password till the network is up and running

  • Avatar
    Marc DeBlasi
    12 years, 12 months ago

    I just tried to login via the playstation website and it says:
    "Site Maintenance Notice
    The server is currently down for maintenance.
    We apologize for the inconvenience. Please try again later."

    We are all screwed, but thanks for the heads up.

  • Avatar
    Relay
    12 years, 12 months ago

    http://www.youtube.com/watch?v=33ffM207r5g

  • Avatar
    Skyliner
    12 years, 12 months ago

    "Sony Finally Confirms, your personal information was stolen"

    "“While there is no evidence at this time that credit card data was taken,” writes Seybold..."

    Huh?

  • Avatar
    Semikami
    12 years, 12 months ago

    This sucks on ice.

  • Avatar
    Tantalust
    12 years, 12 months ago

    Complete incompetence. Also, come on Sony; not only do you let someone take my personal information, but then you don't bother confessing about it and letting those effected know for almost a week?

    Those passwords better be encrypted at -least-. Otherwise we're all fucked, especially if this stuff gets published, which has happened before (notably with the Gawker hacking last year).

  • Avatar
    s1yfox
    12 years, 12 months ago

    Microsoft and Sony are like Drug Addicts: They never like to fully admit they have a problem...im sure they have their reasons, but yeah :/

  • Avatar
    Yodaral
    12 years, 12 months ago

    Well, this is the reality that we live in. Companies that handle digital services that request personal information will have to confront cyber thievery. One would hope they would take extra precautions when it comes to vital information, such as card numbers. I don't really care if someone knows who I am and where I live, but I do care if they have obtained any sensitive numbers and/or passwords.

  • Avatar
    JerM
    12 years, 12 months ago

    Wow. That's really lame. Wonder who's behind the whole thing.

  • Avatar
    jon2435
    12 years, 12 months ago

    I dodge a bullet there. I don't have a PSN account. I feel for anyone who does and good luck to you.

  • Avatar
    RigVertigo
    12 years, 12 months ago

    Exactly why I've always used the points cards.

  • Avatar
    Matt
    12 years, 12 months ago

    no problem here, never used my credit card, address and name are fake, if i lose this account i dont care, when this is over ill make a new one :P also guys you cant really blame sony or anything other then waiting a week to tell us this. The hacker needs to be brought to justice and we need to get him castrated..ok?

  • Avatar
    Draygun
    12 years, 12 months ago

    Anyone throwing their PS3 out the window and buying an Xbox? Maybe not the people who just play online games, but for people who have used the store/PSN+ and now have to worry about having their credit card maxed out or identity theft? Or if you're a "Youtube Celebrity" and could potentially be harrassed because your personal information could be leaked.

  • Avatar
    Ghoul01
    12 years, 12 months ago

    Ugh, I'm really feeling sorry for the PSN users. They must be feeling awful for this.

  • Avatar
    Domukari
    12 years, 12 months ago

    Well, This Whomps. All I wanted was the service to come back up so I can upload some PS1 Games to my PSP that I bought off the store. Good thing I only used PSN $ Cards instead of a Cred Card.

  • Avatar
    Super Poncho
    12 years, 12 months ago

    Well that's just great, I used a credit card to buy some Uncharted 2 maps a while back. Fan-fucking-tastic.

  • Avatar
    Caraloft
    12 years, 12 months ago

    Thanks for posting this. Wouldn't have found out otherwise.

  • Avatar
    Shiro2809
    12 years, 12 months ago

    That sucks =/

    mum just cancelled her credit card so woot ^-^ safe!

  • Avatar
    SilentChief
    12 years, 12 months ago

    Well fuck this shit. My ps3 broke about two months ago and I have been strictly PC gaming since then. I was planning to buy a new ps3, but I might as well just buy a new graphics card considering how incompetent Sony is. Thanks for giving away my credit card info guys!

  • Avatar
    Greg the Keg
    12 years, 12 months ago

    Thanks for being so swift and forthcoming with this information, Sony. You guys are a shining example of how to run a business and manage its public relations.

    I can only be thankful I'm one of 70 million people these hackers have information on, and I check my credit card online daily anyway. If they *did* access financial information on all of us, on the off-chance I'm one of the people these assholes get hold of, I'll be placing a phone call the day it happens. Besides, my card just expired and got renewed and I don't think I've used it on the PSN since then anyway - chances are they've got nothing on me that can hurt me.

  • Avatar
    Skrams
    12 years, 12 months ago

    I think I had a prepaid card linked to my account but now I'm not sure. So thats great.
    I just want PSN back up so I see less PSN jokes also. They're pretty sad.

  • Avatar
    Heliowebguy
    12 years, 12 months ago

    Change your Email password!!!

  • Avatar
    suck my duck
    12 years, 12 months ago

    Good thing I didn't put credit card info on my account.

  • Avatar
    Dave
    12 years, 12 months ago

    THANKS FOR GIVING AWAY MY DEBIT CARD DETAILS, GUYS! GOOD WORK THERE! HERE'S AN IDEA, WHY DON'T I BEND OVER, MAKE THE WHOLE THING EASIER?

  • Avatar
    Trusis
    12 years, 12 months ago

    Sony mishandle this really bad, I wouldn't be surprised if they get sued from the people.

  • Avatar
    SJ_1S8
    12 years, 12 months ago

    Fan fucking tastic, i now no longer give a shit that i cant play my games online.

  • Avatar
    Vunik
    12 years, 12 months ago

    Eh, I'll just continue as normal.

  • Avatar
    fullmetalkira
    12 years, 12 months ago

    While the idea of someone or a group of people getting personal info is unnerving, the person/people that did this can't really do much with the massive amount of account info they acquired, if they use a variety of credit cards for anything besides small purchases, red flags will definitely pop up.

    Now if the hackers sell all the info to another source that's a different story and definitely what people should ponder about.

  • Avatar
    Kritta
    12 years, 12 months ago

    Anyone with a credit card or bank card should immediately set up a spending limit, so the hacker could only take a specific amount it. And when that limit breached, it would notify your banks and credit companies.

    My mom caught two hackers by doing that.

  • Avatar
    jerrybobphil
    12 years, 12 months ago

    Checking your online banking at least once a day is always a good idea member of PSN or not. Just alot of a-holes these days. And changing passwords every so often doesn't hurt either.

  • Avatar
    Sammonoske
    12 years, 12 months ago

    How ironic that there is nothing PSN users can do about preventing their info from being obtained. Just turn the damn servers back on so I can remove all my data from my account.

  • Avatar
    Nny7229
    12 years, 12 months ago

    How do we change our passwords?! I have no idea until PSN is up and running.

  • Avatar
    Hegs94
    12 years, 12 months ago

    Oh the bricks that have just been shat, so many man. Sooooooo many.

  • Avatar
    Lamipear
    12 years, 12 months ago

    Once this has all been sorted Sony should send every individual whos INFORMATION was stolen, a free psp or something :P

  • Avatar
    Owlie
    12 years, 12 months ago

    I'm going to explain this in the forum BECAUSE NONE OF YOU SEEM TO UNDERSTAND HOW THIS ALL CAME ABOUT!

  • Avatar
    someone
    12 years, 12 months ago

    Most people are made at Sony, but I feel they should be madder at the hackers. I do feel Sony really fucked up but I'm so pissed off at the hackers. It makes sense to me that Sony would sue a guy who hacked their consoles but apparently not to these assholes. So they steal all our shit in order to get back at Sony. Wonderful.

  • Avatar
    VonWolfman
    12 years, 12 months ago

    geesh Skyliner, you really look kinda dumb with that post...

    http://blog.us.playstation.com/2011/04/26/update-on-playstation-network-and-qriocity/

    they are telling you to check your credit card statements for gods sake.
    To protect against possible identity theft or other financial loss, we encourage you to remain vigilant, to review your account statements and to monitor your credit reports.
    I don't know for sure if they got credit card numbers, but i don't think sony knows either.

  • Avatar
    gamerguy1224
    12 years, 12 months ago

    well, sony mentioned we might recive email that asks us for personal info, and they confirmed that none of these are from sony and that we shouldnt reply to them. so out of curiosity, i check my email account, and i didnt find anything asking for personal info, but i did find an email saying ive gotten into the infamous 2 beta! :P so im about to log onto psn to redeem my beta download, when i realised psn was down, and on top of that, my personal info was most likely stolen. : /

    so yea.......
    this kinda blows.........

  • Avatar
    mmonkeyking
    12 years, 12 months ago

    Well apparently my Yahoo account connected to my PSN was compromised...y'all should change yours quick just to be safe. I got a notice after i signed in.

  • Avatar
    Comradebearjew
    12 years, 12 months ago

    Damn, why didn't sony have our personal information encrypted?

  • Avatar
    alucardarts
    12 years, 12 months ago

    How can this happen? Playstation was my childhood, i wish i stayed on the xbox team.

  • Avatar
    Aged Milk
    12 years, 12 months ago

    All of the Sony hate I've been seeing of late is really pissing me off to be honest. People seem to be under the impression that the hacker[s] would metaphorically tag the walls of the PSN with graffiti stating exactly WHAT information had been stolen, and that Sony would know the extent of the situation within 2-4 days. Sony had to hire an outside security firm to conduct an investigation, if that didn't put the scale of this into perspective then I don't know what would.

  • Avatar
    Testsubject909
    12 years, 12 months ago

    You know. I'm always amused by how everyone states "THE HACKERS HAVE YOUR INFO!" When the article they released states that they MAY have your information. It's a certain possibility and add to that, if they have the information of said millions of users, the odds that they make use of your name/account/credit card info is one out of a few millions too.

    Top it off, only a handful of thousands of gamers will actually be aware enough to alter their codes/credit cards/etc, which still makes your odd of said possible stolen items which may or may not have been taken to still remain in the 1/millions.

    Seriously. Too much panic. And anyways, there are tons of worms and bugs and spyware running around the internet. The odds are higher that you're far more at risk using your PC then with this PSN fiasco.

  • Avatar
    LostKing
    12 years, 12 months ago

    Hack the Gibson! Hack the planet!

  • Avatar
    BermudaCake
    12 years, 12 months ago

    Good thing I don't have a PSN account. :V

    But I'll let my friends that do have one know about this so they'll be aware. Thanks for the info, Joseph.

  • Avatar
    AdjacentKitten
    12 years, 12 months ago

    Well. I'd hate to say it, but now I'm kind of glad I don't own a PS3, because I definitely would have had my debit card number somewhere on there for easy use. I hope this gets sorted out quickly.

  • Avatar
    PluralNoon
    12 years, 12 months ago

    this blows! looks like ill be on my 360 as of late!!

    and skyliner Do you think before you speak? wtf is your problem with all that yellow journalist shit? you should be ashamed of urself.

  • Avatar
    DamonD
    12 years, 12 months ago

    Well, I own a 360 rather than a PS3 (couldn't afford both), but can't help be a bit paranoid that the same thing could happen there. Same hackers? I wonder if Microsoft are sweating a bit too.

  • Avatar
    SorrowBNK
    12 years, 12 months ago

    And the worst part is, not only do we have to wait till its back online, but i've heard you can't change certain things without making a whole new account. idk about everyone else, but I'm extremely reluctant about making an entire new account.

  • Avatar
    roughplague
    12 years, 12 months ago

    As for all of you "fuck sony, I'm going to the xbox!" I understand you're angry, but grow up. They "MAY" have your info, so it isnt clear, when the network gets back up, change your password, in the meanwhile; change your passwords that are the same as your psn account, monitor your credit card for unusual transactions, and go outside or something.
    And as for the Joseph article haters, he said "Sony Finally Confirms, your personal information was stolen" they are unsure of credit card info, but we know the hackers have gotten access to the other parts mentioned: Name, Address (city, state, zip), Country, Email address, Birthdate, PlayStation Network/Qriocity password and login and handle/PSN online ID.
    It's still personal information, not nessecarily your credit card info, even though it's a possibility, and sony does not know the answer either it seems.
    Sony could've done a way better job of securing that information, but done is done, and I hope they learn from that.

  • Avatar
    ADemonicShadow
    12 years, 12 months ago

    They also don't want to put "TOO" much info, the hackers could use it to find out what they know, etc, etc.

    Plus theres still the odds that you out of 70 billion user, yea...

    Well, just relax, its hopfully a one time thing...

    Sony, your doing a good, get it fixed, then make sure it never happens again. I'll keep giving my support as if this happen with the 360's it would have been worst. All the money you spend on them (System, games, online, DLC, batteries, etc.)

    Or maybe I'm underreacting. o.x

  • Avatar
    ssa316
    12 years, 12 months ago

    Does the PSN remember your card details by default? ...because I'm pretty sure I remember having to re-enter my card number/expiration date whenever I purchased anything from there (not 100% certain though).

  • Avatar
    Alterego1092
    12 years, 12 months ago

    I don't find this all too upsetting. Sony is a major company, and I bet there are way more hackers than there are videogame company staff members. So, evantually, a major corporation would get hacked. It just happened to be Sony.
    Although they SHOULD be able to prevent that, people make mistakes. They are human (Hopefully).
    And I wouldn't get so mad at Sony, just more at Bad Intent Hackers. Because I know alot of hackers who hack stuff to try and improve them or just have fun.
    So this sucks, can't play modern warfare 2, just gotta wait for this to blow over.

  • Avatar
    PinoyPogiman
    12 years, 12 months ago

    how the hell do we change passwords if we cant even login to the fucking network.

    right now, im cutting a bit of slack but what sort of excuse is that?

  • Avatar
    diser_2
    12 years, 12 months ago

    psn network has not been hacked i looked it up u are still goin to have your acunts look up "psn still down by shaggy" he gots the info they just shut down the psn from the hackers.